Changed your mind? No problem. If your order hasn't been shipped or produced yet, you can cancel it for a full refund. Please contact us at [email protected]. Once your order is on its way, cancellations aren't possible—but our return process has got you covered.
We want you to love your purchase. If you're not completely satisfied, you can return or exchange items within 14 days of receiving them.
Return Conditions:
Items must be unused, unwashed, and in their original packaging.
Include all original tags and accessories.
Follow the return instructions provided in your confirmation email.
Exchange Conditions:
Exchanges are allowed for items of equal value.
If you prefer a different item, we'll send it out once we receive and inspect the original.
Shipping Fees:
A $10 shipping fee applies to returns and exchanges, unless the item is defective or we made a mistake.
Refunds:
Refunds will be issued to your original payment method.
Please allow 5–10 business days for the refund to process.
Note:
Only one exchange per item is allowed.
Refunds will be minus the $10 shipping fee, unless the return is due to our error.
If you haven't received your refund yet:
Check your bank account again.
Contact your credit card company; it may take some time before your refund officially posts.
Contact your bank; there may be some processing time before a refund is posted.
If you've done all of this and still haven't received your refund, please contact us at [email protected].
DI CECCO ARCHITECTURE, INC.
E-mail: [email protected]
Phone: +1 805 552-0088
Business Address: 887 Patriot Dr Ste C, Moorpark, California 93021-3355
Business Hours: Monday to Friday, 9:00 AM - 5:00 PM
